Osama Karam Imseeh’s journey into the jewelry industry began unexpectedly, influenced by the legacy of his father’s craft. Surrounded by intricate designs and the sparkle of gold in his father’s workshop, Osama developed a deep passion for jewelry, one that transcended mere business. Over time, he came to appreciate the cultural and financial significance of jewels as symbols of history and tradition. As Chairman of Imseeh Group, a leader in Jordan’s jewelry sector, Osama expanded the company’s reach, launching branches in Dubai and Istanbul and Jordan’s first gold refinery. His commitment to excellence extends to community initiatives, fostering youth education and skills development.

Osama Karam Imseeh, Chairman of Imseeh Group in Jordan, served as Head of the Jewelry Syndicate for 14 years until 2021. Although he initially pursued different aspirations, growing up alongside his father, who was dedicated to the gold trade, ultimately inspired him to join the family business. Over time, he recognized gold’s significance beyond a commodity, understanding its value for individuals and nations. Today, Osama leads the Imseeh Group, honoring his father’s legacy while driving innovation. He emphasizes integrity, community engagement, and sustainable growth, ensuring that the company remains a leader in the regional jewelry industry.

Osama views customer feedback as vital for product development and decision-making. He stresses that gathering insights goes beyond opinions, involving active collection through surveys, suggestions, and complaints. This process helps Imseeh Group understand customer preferences, whether traditional or modern. Negative feedback, in particular, drives improvements and ensures the company adapts to market trends. By staying connected with customers and considering their input on pricing and after-sales service, the company remains competitive. Osama emphasizes that ignoring customer feedback risks losing market share. His involvement with INJAZ Jordan further strengthened his belief in fostering youth entrepreneurship and education for societal progress.

Recognized by Arabian World Magazine as One of Middle East’s Top 10 Chairmen Driving Business Excellence, Osama Karam Imseeh’s leadership ensures to blend its rich legacy with forward-thinking strategies, ensuring its position at the forefront of the jewelry industry.